Shipping Policy
Must be 21 years or older to purchase Kratom Alkaloids.
Restricted Shipping Areas
Komfii does not ship products to the following states, cities, or local jurisdictions:
- States: Alabama, Arkansas, Indiana, Rhode Island, Tennessee, Vermont, Wisconsin
- Cities & Counties: Sarasota County (FL), San Diego (CA), Oceanside (CA), Alton (IL), Jerseyville (IL), Edwardsville County (IL), Columbus (MS), Union County (MS), Ascension (LA), Franklin (LA), Rapides (LA)
Order Processing Time
All orders are typically processed within 2 business days, excluding weekends and holidays. Orders containing pre-order items may take longer to fulfill. During periods of high volume, processing and delivery may be delayed. Please allow extra time for shipping under these circumstances.
Shipping Rates and Delivery Estimates
Shipping charges are calculated at checkout based on the shipping method selected and destination provided. Ensure that your shipping address and contact information are accurate when placing your order to avoid delivery issues.
Shipment Confirmation and Tracking
Once your order has been processed and shipped, you will receive a confirmation email with tracking details. Please ensure that a valid email address is provided at checkout to receive shipment updates.
Customs, Duties, and Taxes
Komfii is not responsible for any customs fees, import duties, or taxes imposed by your local jurisdiction. These charges are the responsibility of the customer.