FAQs

Frequently Asked Questions

The answers to all your burning questions when it comes to 7OH products and the Komfii brand!

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Where are the products made?

We source our ingredients from around the world and manufacture 100% of our products at GMP-certified facilities in the United States.

What is a GMP facility?

A GMP (Good Manufacturing Practices) facility is a production site that follows strict guidelines to ensure products are manufactured safely, consistently, and with high quality. These rules cover everything from the cleanliness of the equipment to the training of employees and the testing of ingredients. When a product is manufactured in a GMP facility, it means you can trust that it’s been produced to high standards, with your safety in mind.

What is 7-OH?

7-Hydroxymitragynine (7-OH) is a terpenoid indole alkaloid from the plant Mitragyna speciosa, commonly known as Kratom. It is a natural product derived from the mitragynine present in the Kratom leaf. Considered an oxidized derivative and active metabolite of mitragynine. 7-OH binds to opioid receptors like mitragynine, but research suggests with greater potency and contributes heavily to the analgesic activity of mitragynine as a metabolite.

Komfii 7-OH tablets are generally stronger than many other products on the market today.  We recommend that you ease into using our products with no more than half a tablet or strip at first  to see how your body reacts and then increase as needed to achieve the feeling you're looking for.

Yes - our tab formula is the same for anything that has the same mg content per serving.

Consuming products sublingually increases the bioavailability of the active ingredients by bypassing the digestive system, allowing a higher percentage of the active ingredients  to enter the bloodstream directly through the mucous membranes in the mouth.  In this case - that means you should expect to absorb more 7-OH per mg, and should see faster onset of its effect.

Due to the nature of our products, we do not accept returns or exchanges once an order has been shipped.  All sales are final.  

If your product was damaged during shipping or there is an issue with the product quality itself, please  let us know within 48 hours and we'll work with you to make things right. 

We strive to meet a shipping promise of 1-2 business days for all orders.  Delivery dates are subject to change from the  carriers and are not guaranteed.  All shipping fees are non-refundable. 

Based on our carriers and customer's experiences, below is a reasonable timeline for delivery expectations once the product has shipped.  Some carriers may be faster, some may be slower.  

Ground: 3-7 business days (free shipping)

Priority: 2-4 business days

Express: 1-3 business days

We do not offer international shipping.

We would like to able to fulfill orders for all our customers throughout the USA, but currently we are unable to ship to Alabama, Arkansas, Tennessee, Wisconsin, Indiana, Rhode Island, and Vermont, as well as Union County MI, Sarasota County FL, Denver CO, Jerseyville IL,  and San Diego CA based on prohibitions at either the state or local level placed on the sale of certain ingredients contained in some of our products.  We will update shipping options to any of the above cited states and locales  as soon as local laws allow us to. 

Komfii is not intended nor should it be used if you are pregnant or lactating, taking any medications, or by anyone with a liver disorder, heart disease, high blood pressure or any other medical condition.  

Always consult with a physician or healthcare professional prior to use.

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Komfii is committed to finding solutions and creating products that harness the power of nature to enhance the well-being of our customers.

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Disclaimer:

The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease.

We do not ship to the following states, cities, and/or municipalities: Alabama, Arkansas, Indiana, Rhode Island, Tennessee, Vermont, Wisconsin, Sarasota County (FL), San Diego (CA), Oceanside (CA), Alton (IL), Jerseyville (IL), Edwardsville County (IL), Columbus (MS), Union County (MS), Ascension (LA), Franklin (LA), Rapides (LA)

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